Feature

Instant Answersso customers never wait.

AskPeply responds in under 2 seconds, 24/7 — so every customer question gets a fast, accurate answer, even at 3 a.m.

< 2 sec Response time
24/7 Availability
Every Question answered
01

Overview

Instant Answers

Manual support is slow and expensive — and slow answers lead to abandoned carts and frustrated customers.

AskPeply answers instantly, around the clock, using only your approved store content.

  • Responds in under 2 seconds
  • Available 24/7 — never miss a question, even at 3 a.m.
  • Answers from your store content only
  • Politely redirects when a question is out of bounds

AT A GLANCE

< 2 sec Response time
24/7 Availability
Every Question answered
< 2 sec Response time
02

What's Included

How it helps your store.

Under 2 seconds

Customers get answers instantly, while they are still shopping.

24/7 availability

Never miss a question, day or night.

On your storefront

The chatbot appears right where customers ask.

Fewer tickets

Common questions are answered before they reach your inbox.

03

How It Works

Live in three steps.

  1. 01

    Connect your store

    Paste your site URL or install the simple widget. AskPeply indexes your products, pages, FAQs, and policies.

  2. 02

    Set your guardrails

    Define blocked topics, required disclaimers, and brand voice in a few clicks.

  3. 03

    Go live

    The chatbot appears on your storefront. Customers ask anything. AskPeply answers instantly — or politely redirects when a question is out of bounds.

04

Questions

Instant Answers — FAQ

AskPeply responds in under 2 seconds, 24/7.

It answers common product and policy questions instantly, and only hands off to your team when a question falls outside approved topics.

AskPeply · Instant Answers

Your customers get fast, accurate help. You get peace of mind.

Get Started