Policy Expertiseusing only your approved content.
Shipping, returns, storage and store policies — AskPeply answers them all, using only the content you approve.
Overview
Policy Expertise
Many customer questions are about how your store works, not just what it sells.
AskPeply reads your store policies and answers questions about shipping, returns and storage using only your approved content.
- Shipping and delivery questions
- Returns and refund policies
- Storage questions answered from your own content
- Only your approved content — nothing invented
AT A GLANCE
What's Included
How it helps your store.
Shipping
Answers delivery and shipping questions from your policy pages.
Returns
Explains your returns process exactly as you wrote it.
Storage
Shares the storage information you publish for each product.
Approved content
Only the policies and pages you approve are used.
How It Works
Live in three steps.
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01
Connect your store
Paste your site URL or install the simple widget. AskPeply indexes your products, pages, FAQs, and policies.
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02
Set your guardrails
Define blocked topics, required disclaimers, and brand voice in a few clicks.
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03
Go live
The chatbot appears on your storefront. Customers ask anything. AskPeply answers instantly — or politely redirects when a question is out of bounds.
Questions
Policy Expertise — FAQ
From your own store policies and approved content — AskPeply never invents information.